Evolution of quality assurance practices in enhancing the quality of open and distance education in a developing nation: a case study

Purpose The purpose of this study is to look at the challenges and successes that case institution has had in implementing maintaining quality assurance (QA) processes. also looks into role QA techniques improving an institution's performance a developing country. Design/methodology/approach research qualitative. Nine significant persons were interviewed, including top administration, faculty members related staff. Data gathered learn more about background, incremental changes numerous internal external elements influenced how was approached over time. Findings findings revealed experiences evolution practices institution. results show regarding three aspects, people, place program institutions under phases. During phases I II, adoption upgradation very slow; phase III showed improvement all aspects. In addition, positive impact evident students teaching nonteaching staff Practical implications could aid open distance learning (ODL) providers other nations understanding such system. It may make it easier for ODL comprehend QA-led success stakeholder confidence, employability reputation. Originality/value will give insights procedures are used valued nations.